Community Guidelines

This community was created so users can discuss topics, exchange ideas and tips, and share their experiences and advice within a community of practice.

Like any great community, we must establish guidelines and hold each other accountable. This community can only be as positive, helpful, encouraging, and constructive as the people who engage with it — that’s you! Thank you for being here & doing your part to make this community a warm, welcoming, and educational place for everyone.

To support an open and friendly environment in our community, we ask everyone to respect one another and act with good intentions, use good judgment, and assume that others are doing the same.

Here are some things to remember in the community:
  • Relax and have fun!
  • Be respectful
  • Use appropriate language
  • Encourage others, especially new users
  • Share what you know
  • Ask for help and help others
  • Provide constructive, helpful answers and feedback
  • Give enough detail, include links if needed

Here are some things we do not permit in the community:
  • Refrain from providing inaccurate answers to questions; if you don't know the answer, it's better not to comment.
  • Do not post or link to offensive or inappropriate content that is inflammatory.
  • Do not post or link to content that promotes or encourages illegal activities, sexual services or products, or pornography.
  • Do not post or link to viruses, bots, worms, trojan horses, or other malicious software or utilize the community to post, link to, generate, distribute, or promote any spam.
  • Do not post or link to content that violates anyone's intellectual property rights (including copyright, patent, trademark, publicity, moral and other property or proprietary rights) or which you do not have the right to post or link to. If appropriately attributed and relevant, you may link to other community content or publicly available SpotMe documentation.
  • Do not post or link to content that violates any person's privacy rights.
  • Do not post on behalf of other users without their express permission.
  • Do not post or link to confidential information of SpotMe, its partners, affiliates or vendors, or any third party.
  • Do not misrepresent yourself, lie about your identity or affiliation, or falsely imply any association or sponsorship by SpotMe.
  • Do not solicit community members for any commercial purpose. Do not solicit community members to interact with you outside the community to obtain support.
  • Do not post content disparaging SpotMe, its vendors, partners, or affiliates.
  • Do not share your contact information or email address in the community for your safety, as it is a publicly visible forum. If you need users to be able to reach you, please direct them to a Google or other form to fill out to provide their information. 
  • Do not utilize or interact with the community in any way that violates SpotMe's Terms of Service.

We reserve the right to immediately remove any posts that do not conform to our community guidelines without warning. We also reserve the right to temporarily or permanently suspend a user who violates these guidelines.

To report behavior or content that violates or is inconsistent with these guidelines, please get in touch with us at academy@spotme.com.